support center

Need help?

Here are the fastest ways to set up Sakumi, fix common issues, and learn the commands.

/help section:embeds

quick support tips

Use /help in Discord for command guidance inside your server.

first checks

Setup Checklist

Invite Permissions

Invite Sakumi with bot and applications.commands scopes. Give it Send Messages and Embed Links.

Slash Commands

If commands do not appear right away, wait a bit. Global Discord commands can take time to update everywhere.

Welcome Embeds

Create a saved embed with /embed save, then attach it using /welcome join, /welcome leave, or /welcome boost.

Currency

Rename the currency per server with /economy currency name:petals.

common fixes

Troubleshooting

The bot is online but commands are missing

Run npm run deploy with DISCORD_TOKEN and CLIENT_ID set. Since commands are global, Discord may need a little time before they appear.

Welcome, leave, or boost messages do not send

Check that the configured channel still exists and Sakumi can send messages there. Use /welcome show to inspect current settings.

Shop roles do not apply

Make sure Sakumi has Manage Roles and its highest role is above the role it is trying to grant.

Embeds are not showing

Make sure the bot has Embed Links permission and the saved embed name is spelled correctly.